AION privacy statement

This privacy statement is effective as of September 14, 2022. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

This website and its related pages provide comprehensive information on how AION and/or its affiliates, subsidiaries and recently acquired companies (“AION”; “we”) safeguard the personal data we collect and control that pertains to you (“your personal data”; “your data”) and what rights you have regarding the processing of your personal data.

How does AION ensure the security of your personal data?

AION considers your right to privacy and the protection of your personal data to be of great significance. We want you to feel assured that your personal data is being handled properly when you engage with AION.

AION safeguards your personal data in accordance with relevant laws and our data privacy policies. Furthermore, AION employs suitable technical and organizational measures to safeguard your personal data from unauthorized or illegal processing, accidental loss, alteration, unauthorized access or disclosure, or accidental or unlawful destruction or damage.

What types of personal data do we gather, and how do we handle them?

We gather personal data from our employees, prospective employees, clients, suppliers, business contacts, and website users. If the information we collect is not mentioned in this privacy statement, we will provide individuals (as required by law) with adequate notification regarding any other data that will be collected and the manner in which it will be utilized.

The table below outlines the types of personal data that we collect:

Category of personal information
Personal information collected

Personal details, contact details, and identifiers.

Names, pronouns, all forms of identification, contact details (such as email, phone numbers, and physical address), and occasionally, when required for specific purposes, gender, date of birth, age, and place of birth.

Commercial information.

The documentation of the goods and services procured from AION, along with any communication exchanged between us, specifically via dedicated email or other electronic communication channels, for the purpose of handling account receivable payments and conducting commercial follow-ups.

Marketing and research information

Identifying information, which may include a person’s IP address, social media handle, or other online identifiers, as well as their name and address, and email address or mobile number if utilized for direct marketing purposes.

Data related to demographic information such as income, family status, age range, gender, interests, pets, home ownership, health, and current service providers.

Information related to your web browsing history and preferences, as indicated by your selections, views, and purchases of goods, services, and content. Additionally, data about your mobile device, which may include the type of device, device identification number, and mobile operating system where applicable.

Content posted on social media platforms, including blogs, posts, and any material that mentions or refers to an individual.

Analytics and individual profiles that are generated by utilizing the data collected about them.

Services that use voice commands (such as speech-to-text engines for search requests), which are not recorded or stored by the mobile device.

Data related to accessing systems and applications, as well as information about internet and electronic network activity

When you are granted access to AION’s systems and applications, AION may collect necessary information to enable access, such as System ID, LAN ID, email account, instant messaging account, mainframe ID, system passwords, and details related to internet or other electronic network activity. This may include access logs, activity logs, and electronic content produced using AION’s systems

Additionally, we may draw conclusions or make inferences about you based on the information mentioned above, and we may gather further details about you as outlined in this privacy statement. If you provide us with personal information pertaining to another individual, it is your responsibility to ensure that they are aware of the information contained in this privacy statement and that they have given their consent for sharing the information with AION.

The personal data categories mentioned above were obtained from you directly (e.g., when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from third parties (e.g., through our website’s technology). These third parties may include our affiliates, public authorities, public websites and social media, suppliers, and vendors. Providing personal data to us is voluntary, but please be aware that if you choose not to provide certain information, we may not be able to achieve some or all of the purposes described in this privacy statement. Additionally, you may not be able to use certain tools and systems that require the use of such personal data.

What are the purposes and legal basis for our use of your personal data?

AION will only utilize your personal data when it is necessary for specific purposes. Please refer to the table below for a list of these purposes, as well as an overview of the legal basis for each purpose.

Purpose
Legal basis

Overseeing our contractual and/or employment association with you.

Required for fulfilling a contract in which you are involved.

Assisting in communication with you (such as scheduling meetings, emergency notifications, and providing requested information).

Supported by our legitimate interests in ensuring adequate communication and emergency management within the organization.

Running and supervising our business operations, which includes providing services to our clients, their employees/contractors, and their customers. This may involve collecting data from them for surveys, data analytics, marketing research, or other purposes.

Supported by our legitimate interests in ensuring the appropriate performance of our business operations.

Adhering to legal obligations.

Required to comply with a legal obligation that applies to us.

Tracking how you use our systems, including our website, as well as any applications and tools utilized by you.

Supported by our legitimate interests in preventing non-compliance and safeguarding our reputation.

Social listening which involves identifying and evaluating publicly accessible content on social media about AION and our clients to gain insights into sentiment, intent, mood, and market trends, and to meet the needs of our stakeholders, with the aim of enhancing our services. We utilize keyword searches to analyze and monitor conversation streams, as well as publicly available opinions, statements, or other interactions on social media channels. Our objective is to gain an understanding of conversation trends over a specific period, not to identify specific individuals.

Our legitimate interest in safeguarding our assets and brand on social media justifies our actions.

Enhancing the security and functionality of our website, networks, and information.

Our legitimate interest in ensuring your excellent user experience and securing our networks and information justifies our actions.

We engage in data analytics, which involves using business operations and data analytics to describe, predict, and enhance business performance within AION, as well as to provide a superior user experience. This encompasses marketing analytics and analytics related to organizing events/meetings. Further information on how we perform website analytics can be found in our cookies policy.

Our legitimate interest in ensuring the appropriate functioning of our business operations justifies our actions.

When we state that we rely on our legitimate interests for a specific purpose in the above table, it means that AION has reasonable grounds to process your personal information. We are confident that our legitimate interests are not outweighed by your interests, rights, or freedoms, considering the transparency we provide on the processing activity, our privacy by design approach, our regular privacy reviews, and the rights you have in relation to the processing activity.

We will process your personal information for the mentioned purposes only if you have given your prior consent, to the extent that such consent is required under applicable laws.

If you are requested to click on/check “I accept,” “I agree,” or similar buttons/checkboxes/functionalities in relation to a privacy statement, such action will be viewed as your consent to process your personal information, but only if such consent is necessary under mandatory law.

We will not utilize your personal information for objectives that are inconsistent with the purposes for which you were notified, except when it is mandatory or authorized by law or in your best interest (such as in a medical emergency) to do so.

Will your personal data be shared with third parties?

As part of AION’s business operations, we may transfer personal data to our service providers and professional advisors, public and governmental authorities, AION companies/affiliates, or third parties, including in the context of any actual or potential corporate or commercial transaction. These third parties may be situated in other countries. Prior to such transfer, we will implement the necessary measures to ensure that your personal data receives adequate protection in accordance with applicable data privacy laws and AION’s internal policies. AION may also transfer your personal data to any of its global affiliates/partners in furtherance of any visits to our AION locations.

We might reveal personal information to third parties for other business objectives, such as:

We disclose your information to third-party service providers who offer services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security and performance monitoring, account maintenance or servicing, order and transaction processing or fulfillment, customer information verification, research, data hosting, auditing, and data processing.

We may safeguard and uphold the legal rights, safety, and security of AION, our affiliates, users, or the general public, which includes defending against fraud and malicious activity.

For additional business objectives outlined in this privacy statement or for any other purpose disclosed to you when we gather the information, or based on your consent.

In association with a significant corporate transaction, such as a website sale, merger, consolidation, asset sale, initial public offering, or in an improbable scenario of bankruptcy, we may also disclose your information.

How do we handle sensitive data?

We do not attempt to gather sensitive data as defined in the second paragraph below via this site or any other means. In the few circumstances where we do seek to gather such data, we will follow the data privacy law requirements and/or request your consent.

“Sensitive data” is a term used to describe various categories of personal data that are identified by data privacy laws as requiring special treatment. In certain circumstances, explicit consent may be needed to collect such data. These categories include racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, biometric or genetic data, sexual life or orientation, or information about criminal convictions and offences (including information about suspected criminal activities)

What about data security?

We have put in place organizational, physical, and technical security measures to ensure the safety and protection of all personal data under our control. Our security arrangements are designed to address the risks associated with different categories of personal data and the processing activities we undertake. We have established protocols, controls, policies, procedures, and guidance to maintain these arrangements.

Where do we obtain your personal information from?

If we don’t collect your personal information directly from you, we may obtain it from various sources. These may include publicly available sources such as registries or the internet, our employees, contractors, and board members, our affiliates and subsidiaries, public authorities, websites and social media, previous employers, educational institutions, suppliers and vendors (including third-party data providers), and employers of our contractors.

How long will your personal data be retained by us?

We will not keep your personal data for longer than necessary, and have established records management and retention policies and procedures to ensure that data is deleted after a reasonable time based on the following retention criteria:

If you have an ongoing relationship with us, such as an active account, we will retain your data for as long as the relationship lasts.

We will only keep your data as long as necessary to provide the services you have requested.

We will retain your data for as long as required by our legal and contractual obligations.

Which rights do you have with respect to the processing of your personal data?

Under applicable law, you have certain rights with respect to the processing of your personal data. These rights include:

The right to request access to your personal data that we process. This allows you to find out whether we hold personal data about you, and to obtain a copy of that data.

The right to request the correction of your personal data if it is inaccurate or incomplete.

The right to object to the processing of your personal data by us.

The right to request the erasure of your personal data, including where the data is no longer necessary for the purposes for which it was collected.

The right to request the restriction of the processing of your personal data in certain limited circumstances.

The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, or to request that we transmit your personal data to another data controller.

These rights are subject to certain exceptions and limitations under applicable law. We will respond to your requests to exercise these rights in accordance with applicable law.

If you have provided your consent for processing your personal data, you have the right to withdraw your consent at any time by contacting AION. Please note that withdrawing your consent will not affect any processing of your personal data that occurred prior to the withdrawal, nor will it affect any processing that is based on legal grounds other than your consent.

If you believe that your data privacy rights have been violated despite our commitment to protect your personal data, we encourage you to contact AION first to seek a resolution. You have the right to register a complaint with the relevant supervisory authority or to make a claim against AION with a competent court at any time, either in the country where you live, work, or where you believe that data privacy law has been infringed.

What types of personal data do we collect?

AION gathers personal data through two methods on its websites: directly, when you provide personal data to sign up for a newsletter or register to comment on a forum website; and indirectly, through the technology used on our website.

AION may gather and process the following personal data:

Personal data that you provide by filling out forms on their website. This may include registering to use the website, subscribing to services or newsletters, registering for a conference, or requesting information. The pages that collect this information will provide further details on why the information is needed and how it will be used. Providing this information is voluntary.

Records of any correspondence if you contact AION.

Any content that you upload or post to an AION website.

Surveys that AION may ask you to complete for research purposes.

Information about your computer or mobile device, such as your IP address, operating system, device type, identification number, and browser type, which is collected by the website or mobile applications for system administration, traffic filtering, domain lookups, and statistical reporting.

Details of your website visits, including the pages you view and the resources you access or download, such as traffic data, location data, weblogs, and other communication data. More information about cookies can be found in the Cookies section below.

Do we include (links to) websites and programs of third parties?

Our websites may contain links to and from partner networks, advertisers, and affiliates, as well as third-party programs such as widgets and apps. If you use such programs, please note that the third parties that provide them may collect your personal data for their own purposes. We do not assume any responsibility or liability for the content and practices of such third-party websites and programs. Before using or providing any information to them, please check their terms of use and privacy policies.

What are the ways in which we utilize the personal data gathered from our websites?

We process personal data for the purposes mentioned in the section “What are the purposes and legal basis for our use of your personal data?” above, as well as for providing you with requested information and other purposes that we would explain to you when collecting the data. Some examples include:

We include links to and from the sites of our partner networks, advertisers, and affiliates.

Certain programs (widgets and apps) of third parties. Please note that such third parties may process your personal data collected through these programs for their own purposes.

Additionally, we analyze your IP and browser information to determine the most effective aspects of our website and identify ways to improve it. Further information on this is available in the Cookies section below.

In what ways do we use cookies and other tracking technologies?

This section provides further details on how we utilize cookies and other tracking technologies.

We analyze your IP and browser information to evaluate the effectiveness of our website and identify areas for improvement. Our ultimate goal is to customize the website and provide a positive and relevant user experience. Please refer to the Cookies section below for additional information.

For more detailed information on our use of cookies and your options regarding advertising and social media cookies, please refer to our Cookies policy. Our cookie consent manager can also be accessed through this policy. By using our website, you agree to the placement of cookies and similar technologies on your device as outlined in our Cookies policy.

How is personal data used for marketing purposes?

In addition to the above information, the following sections outline how we utilize personal data for marketing purposes.

How do we obtain marketing data?

Most of the personal data we gather and utilize for marketing is linked to employees of our clients and other firms with whom we have an existing business association. Additionally, we may obtain contact information from public sources, which may include information publicly available on social media websites, to reach out to the relevant individual at a client or another company.

Do we send targeted e-mails?

We comply with relevant marketing laws when sending commercial emails to individuals at our client or other companies with whom we aim to create or sustain a business connection. Our targeted email communications often feature web beacons, cookies, and comparable technologies that enable us to determine whether you open, read, or delete the message and track any links you click on. If you click on a link in a marketing email from AION, we will use a cookie to record which pages you access and what content you download from our website, even if you are not registered or signed in to our site.

As required by applicable laws, targeted e-mails from AION may include additional information on data privacy.

Do we send push notifications?

If you have our mobile applications, you might get notifications such as industry topics you followed within the app or real-time events information. If you give your consent through the app’s settings, we may send push notifications or alerts to your mobile device even when you’re not logged in. You can manage your push notification preferences or turn them off at any time by adjusting the notification settings in the app or in the device settings/app permissions of your mobile device.

Do we maintain Customer Relationship Management (CRM) databases?

AION, like many other companies, uses customer relationship management (CRM) database technology to manage and track marketing efforts. This technology involves the use of personal data belonging to individuals at our clients and other companies with whom we already have a business relationship or wish to establish one. The personal data used for these purposes includes relevant business information such as contact data, publicly available information (such as board membership, published articles, press releases, and relevant public social media posts), responses to targeted emails (including web activity following links from our emails), website activity of registered users, and other business information added by AION professionals based on their personal interactions with you.

Do we combine and analyze personal data?

We may consolidate data obtained from various sources including publicly available sources, and from your interactions with us through email, website, and in-person interactions. This includes data collected across our different websites such as our careers and corporate sites, as well as information obtained when you sign-up or log in to our sites or connect to them using your social media credentials. By consolidating this data, we aim to gain better insight into your experience with AION and to carry out the other activities described in our privacy policy.

Do we share personal data with third parties?

Apart from the third parties discussed in the “Will we share your personal data with third parties?” section, we may also share your personal data with marketing agencies.

You have the right to prevent us from sending you marketing communications, which you can exercise by checking certain boxes on the forms we use to collect your personal data, or by using the opt-out mechanisms in the emails we send to you. If you opt-out, we will retain minimal personal data to note that you opted out in order to avoid contacting you again for marketing purposes.

How else might we use your personal data

AION has some entities that are involved in content production, and for marketing, advertising, or other related content creation, production, and distribution activities, we may process your personal data.

What personal data do we process in connection with production activities?

For our production activities, we process personal data such as images and footage of individuals, which may include their location at the time of filming. If the individuals are members of the public, we will make reasonable efforts to notify them in advance of our location and filming activities, and provide them with the option to not participate. If individuals are the focus of our filming activities, such as contributors or talent, we will also collect and process their name, contact information, and any other information provided in pre-filming questionnaires or release forms, including next of kin details.

If you have any inquiries regarding the data privacy aspects of our production activities, please don’t hesitate to reach out to us.

Contact us

If you have any general questions regarding how AION protects your personal data, want to exercise your rights in relation to your personal data, or wish to make a complaint about AION’s use of your data, please do not hesitate to contact us.

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